Refund Policy
Last updated: 6 June 2026
30-day money-back guarantee
We want you to be confident about your IMAT Prep subscription. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Our payments are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or contact our support team and we will help you submit the request to Paddle.
How refunds are processed
Approved refunds are issued by Paddle to the original payment method. The time it takes for the funds to appear on your statement depends on your bank or card issuer, typically 5–10 business days.
Cancelling your subscription
You can cancel your subscription at any time from your account to stop future renewals. After cancelling, you will keep access to Pro features until the end of the current billing period.
Contact
Questions? Contact Careermedsitalia pvt limited via the support email shown in your account, or reach Paddle directly at paddle.net.